BARR'S AUTO REPAIR

816-833-1348 | 220 W 23rd St Independence, MO 64055

Auto Insurance FAQs

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company. If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Who do I call to file a claim?

Reach out to your agent or insurance provider. If someone else is liable for your damages, it's essential to also get in touch with their insurance agent or company. The assigned adjuster will then guide you on any further necessary actions.

What does my policy require me to do after an accident?

Inform your insurance provider about the accident's details, including the time, location, and circumstances of the incident. Provide the names and addresses of individuals injured in the accident as well as any potential witnesses. Collaborate fully with the investigation process. Lastly, acquire or grant authorization for your insurance company to secure necessary documents, medical records, and relevant information.

Want more information on your rights? To make an appointment, call us at 816-833-1348 or make an appointment online!

What Our Customers Are Saying

I find a good mechanic and they know they will work on my car every time it breaks. My previous mechanic had to retire to get rid of me. I really like this place. They have been in business for many years which means people come back, which means they are satisfied. He replaced an alternator for me, for a little less than what he originally quoted. It is warrantied for parts and labor. I picked the kind of alternator that I wanted, he kept me posted along the way. They also did it pretty quickly.

Kurt Battles - Independence, MO

We have been going to Barrs over a year now and our family has been going there for a few years as well. They are always fair and explain things that need to be done to your car. I feel like we can really trust them and they are always friendly and they actually call you back!

Anonymous

We have gone to Barr's Auto Repair for over 20 years for service for our vehicles. We have never had any problems with our service. There has never been any work on our cars that wasn't needed done. We have always been told the truth as to what repairs were needed and then done on time.