Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 3:00PM
    Sat Closed
  • Sun Closed
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816-833-1348 | 220 W 23rd St Independence, MO 64055

Ask Six Simple Questions to Select the Right Auto Repair Shop

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council


What Our Customers Are Saying

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I find a good mechanic and they know they will work on my car every time it breaks. My previous mechanic had to retire to get rid of me. I really like this place. They have been in business for many years which means people come back, which means they are satisfied. He replaced an alternator for me, for a little less than what he originally quoted. It is warrantied for parts and labor. I picked the kind of alternator that I wanted, he kept me posted along the way. They also did it pretty quickly.

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We have been going to Barrs over a year now and our family has been going there for a few years as well. They are always fair and explain things that need to be done to your car. I feel like we can really trust them and they are always friendly and they actually call you back!

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We have gone to Barr's Auto Repair for over 20 years for service for our vehicles. We have never had any problems with our service. There has never been any work on our cars that wasn't needed done. We have always been told the truth as to what repairs were needed and then done on time.

  • ASE (Automotive Service Excellence)
  • CARQUEST
  • IATN (International Automotive Technicians' Network)
  • Jasper
  • TECH-NET
  • World Pac
  • Car Care Aware
  • Call Us For Service: 816-833-1348