Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

7:00AM - 5:30PM
7:00AM - 5:30PM
7:00AM - 5:30PM
7:00AM - 5:30PM
7:00AM - 3:00PM
Closed
Closed

220 W 23rd St
Independence, MO 64055
816-833-1348

24 HOUR TOWING
Penn's Towing
816-221-0030


 
 

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.